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Residents of Jacksonville, FL know that living in this part of the country means spending much of the year enduring long, hot days. The idea of being without air conditioning for a long period of time can seem absolutely horrifying.
You may only need a small repair or replacement of your entire unit. People want to know they’re getting quality work when they’re in need of an HVAC repairman. We hope these tips will help in locating the reputable Jacksonville HVAC repair that residents deserve when things start to go wrong.
Nothing Beats Word of Mouth
If you have a friend who never has issues with his unit, ask him who he uses to service it. Personal recommendations are one of the best ways to find a reliable company. If you decide to go with someone they recommend, it’s still a good idea to ask for additional references from the company. That gives you a better idea of the type of services consistently provided.
Check Out Their Business Reputation
Once you’ve got a list of companies to go through, call the Better Business Bureau in Florida and find out if they have any complaints lodged against them. Watch out for companies that might have operated under one name, then changed it to something else.
Many people like to go online and look up reviews from other users. Take all reviews with a grain of salt, even negative ones. Look for details telling you exactly what services were performed and how they were treated by the workers. These are signs of reputable Jacksonville HVAC repair you should look for.
Look for Professionalism
A reputable Jacksonville HVAC repair company shouldn’t give you quotes over the phone. They should be working to get as many details as possible about the situation but wait until they’ve inspected your unit before giving you a final price. Make sure you’re clear about what you need to be done before someone comes out. That way everyone enters the situation with the same understanding of what the problem is.
Any technician sent out to you by a business should respect you and your home. They should be respectful of your time and not leave you waiting by missing your appointment time. Any questions you ask should be answered thoroughly until you clearly understand what’s going to be done and how much it will cost you.
Your home and unit should be thoroughly inspected for even minor issues. What may seem like nothing could be a sign of something more serious. A reputable Jacksonville HVAC repair company shouldn’t pressure into taking on services you don’t need.
Cheaper Isn’t Always Better
Watch out for prices severely undercutting the competition and promises of getting services for little or nothing. The details may reveal all sorts of hidden fees and penalties you’ll be stuck with once they’ve started pulling your unit apart. Specials are common for HVAC companies, but they should appear realistic.
Expect Clear Contract Terms
A reputable Jacksonville HVAC repair company will clearly spell out all charges and contract terms. No payment should be expected until you receive all agreed upon services. You should understand the coverage provided by any warranties associated with your unit or the parts used to repair it.
Good luck and stay cool!